We offer a number of different shipping options�

We offer a number of different shipping options and are proud to ship worldwide. For full information on all of our shipping rates and destinations please follow this link <a class="fr-strong" href="https://refybeauty.com/pages/shipping-delivery" rel="noopener noreferrer" target="_blank">https://refybeauty.com/pages/shipping-delivery</a>

What shipping methods do you offer?

REFY Beauty are proud to ship world wide�

REFY Beauty are proud to ship world wide. Follow the link for a full list of countries we ship to <a href="https://refybeauty.com/pages/shipping-delivery" rel="noopener noreferrer" target="_blank">https://refybeauty.com/pages/shipping-delivery</a>

Where do you ship?

Shipping times vary depending on destination and if express shipping

Shipping times vary depending on destination and if express shipping has been purchased or not. For more imformation on shipping estimates please follow the link below. <a href="https://refybeauty.com/pages/shipping-delivery" rel="noopener noreferrer" target="_blank">https://refybeauty.com/pages/shipping-delivery</a>

How long will it take for my order to arrive?

Contact us for order queries, shade matching and any other questions. If you have one, please make sure to include your order number in any queries.

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REFY EU

Read for shipping and delivery times and procedures

SHIPPING / DELIVERY

What is your returns and exchange policy?

I bought the wrong shade but haven't opened the product, what do I do?

When will I receive my refund?

What happens once my order is returned?

How do I return a faulty item?

Can I recycle my REFY items?

RETURN POLICY & REFUNDS

UPDATING YOUR ORDER

Can I buy a REFY gift voucher in the EU

How do I redeem my REFY gift voucher?

How long is my gift voucher valid for?

What happens if I don't spend all of my gift voucher?

Do you post gift vouchers to the EU?

GIFT CARDS

What happens if my package is lost in transit?

There's an item missing from my order, who do I contact?

What can I do if I've ordered the wrong item?

What can I do if a wrong item arrived?

What can I do if my order is damaged in transit?

ORDER QUERIES

Where can I see terms and conditions?

Where can I see your privacy policy?

WEBSITE AND PAYMENTS

I don't know what shade to pick can I get shade matched?

SHADE MATCH

PROMOTIONS