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ORDER QUERIES

Have a question reguarding your order? Let us help you here.

What happens if my package is lost in transit?

We're really sorry your order has been lost and/or stolen

There's an item missing from my order, who do I contact?

We're really sorry you are missing an item from your order

What can I do if I've ordered the wrong item?

If you have ordered the wrong item and your order has already been picked and packed

What can I do if a wrong item arrived?

We're really sorry you have received the wrong item in your order

What can I do if my order is damaged in transit?

We're really sorry your order had been damaged